Follow these simple steps to access your account and get the most out of our support system:

Step 1: Check Your Email

• Look for an invitation email from Quality Cleaning Equipment & Supply

• Click the “Accept Invitation” button inside the email.
  

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Step 2: Set Your Password

• After clicking the invitation, you'll be redirected to our Knowledge Base.

• Create a secure password for your account.

• Click “Save” or “Continue” to proceed.
  

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Step 3: Customize Your Profile

Once you're logged in:

• Upload a profile picture (optional but helpful for team communication).

• Set your timezone so we can better coordinate with you.

• Update your display name and contact information.

Step 4: Create Support Tickets

• From your dashboard, click “New Ticket” to:

  • Request maintenance or service

  • Report an issue or concern

  • Ask for product support or training

• Fill out the form with as much detail as possible.

• Submit your ticket and our team will respond promptly.
  

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💡 Tip: You can log in at any time to track the progress of your open tickets, access helpful resources, and stay in touch with our support team.